- Client-focused staff screening and selection.
- Geo-located check-ins and check-outs.
- Efficient staff payroll system.
- 24/7 access to your account manager.
This list includes just a handful of what you can expect from Fusion Event Staffing. We focus on creating an efficient and engaging experience for your audience. However, we ALSO focus on creating that same efficient and engaging experience for you, our client. Why is this a value? Because, at Fusion, we don’t sell a vendor contract. We create a PARTNER relationship.
Recently, our team had some organic discussion on what sets us apart from other event staffing agencies. I think we all knew the answers intuitively, but it was helpful for all of us to state these things out loud. It was also encouraging to hear that, as we look around our industry, each of us saw the same distinctives that Fusion provides. And the core distinctive that emerged is this concept of being a PARTNER, not just another VENDOR.
First of all, a vendor cares very little what actually happens on-site at your event. Time and time again we hear stories about how, once the contract was signed, the event was handled with minimum effort and with questionable personnel. At Fusion, our Account Managers have ALL worked events in the field. They take an enormous amount of pride in how they represent YOUR brand. This is seen in how we select Ambassadors for your event, how we train them in advance, how we incorporate accountability for performance and after-action feedback, even how we handle Ambassador payroll. All of these elements combine to make us a true PARTNER with each client, with your brand. We are genuinely passionate about the success of your event.
Second, when developing and implementing our processes and procedures, both for our sales interaction and our event execution, we consistently ask one key question: “How does this reduce stress for our client?”. This is why we provide 24/7 access to our Account Managers. Go ahead, call at 2 am. We gave up sleep years ago. This is also why we schedule our Ambassadors and their back-ups far enough in advance so we have a plan A, plan B and plan C to make sure you event is fully staffed with quality personnel. This is also why our Ambassadors themselves have easy access to our problem-solving Account Mangers so our team can be in a constant state of stress and headache elimination. We make ourselves the stress buffer so it never reaches our client.
Ultimately, our job is to make your job easier. So let us know what that means to you. From our sales team to our HR managers to our experienced event-staffing professionals, the Fusion team is designed to create PARTNERSHIP relationships with each client…and in the process do some business as well.
Reach out to the Fusion team today to engage your new PARTNER in the advancement of your brand!