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Monthly Archives: September 2014

The Cost of Great Service

September 29, 2014  |  Leave a comment

Driving down the highway, an angry, flashing service light on my dashboard quickly gets my attention. At 103,000 miles my SUV has been serviced well: I routinely take it to the dealership, receiving prompt and excellent service, but I know there are a few local shops that charge half as much. Arriving at work, I...

Managing the white water rapids of your events!

September 4, 2014  |  Leave a comment

A few moments earlier I was casually drifting down the river, and now we’re responding aggressively to our Guide’s commands as we blast through the white water rapids. If you have ever experienced a white water rafting trip then you can relate to the wild ride – both physically and emotionally! In between each set...