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The APP Trap!

March 8, 2017  |  Leave a comment

Thanks to the Coffee Store’s app, I walk in and the barista hands me a hot coffee with my name on the side! Feeling proud for leveraging technology to skip the line; I jump in my car, take a sip, and immediately realize this was NOT what I ordered! In our industry there have been...
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Communication and Conversation

March 11, 2015  |  Leave a comment

We ordered an appetizer, and within five minutes of our discussion I realized Randy was far more interested in telling me his story. He could hardly wait for me to finish what I was saying before he jumped in with the next talking point. Have you ever found yourself in this same situation, someone communicating...
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Einstein & Event Staffing : Learn from yesterday

January 23, 2015  |  Leave a comment

Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein What do you really want from your event staffing partner? We strive for an exceptional experience to exceed your expectations. Over the last 22 years we learned the key to successfully serving as your staffing partner is...
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The Cost of Great Service

September 29, 2014  |  Leave a comment

Driving down the highway, an angry, flashing service light on my dashboard quickly gets my attention. At 103,000 miles my SUV has been serviced well: I routinely take it to the dealership, receiving prompt and excellent service, but I know there are a few local shops that charge half as much. Arriving at work, I...
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Managing the white water rapids of your events!

September 4, 2014  |  Leave a comment

A few moments earlier I was casually drifting down the river, and now we’re responding aggressively to our Guide’s commands as we blast through the white water rapids. If you have ever experienced a white water rafting trip then you can relate to the wild ride – both physically and emotionally! In between each set...