Director of Operations
“There’s always a way – nothing is impossible” is the mantra that drives Director of Operations, Matthew Burns. Whether It’s finding a corner in a round room (hint – look at your elbow) or placing highly motivated staff in highly remote areas, Matt approaches each day eager to take on new challenges and deliver innovative solutions for our clients.
Matthew earned his first paycheck at age 15 and held his first management role before he graduated high school. With a career spanning the food service and retail sectors, Matt brings over 30 years of operations experience to our Team. Through his leadership roles with Burger King, RadioShack and Allegis Group / MarketSource, Matt has worked closely with well-known brands including Target, Samsung, Apple, AT&T, Verizon, HP, and others. As the Director of Operations, Matt oversees the staffing, scheduling, and performance of our nationwide Brand Ambassador network. He also leads our corporate operations, communications, talent development, and continuous improvement functions.
Originally from Northeast Ohio, Matthew now resides in the greater Atlanta area. A self-described “computer geek”, he is an American history buff and a technology enthusiast.Matt@TheFusionteam.com